Terms and Conditions of Use

Last Updated: January 2026

Introduction

Thank you for visiting CassieMcCarthy.com (hereinafter referred to as the “Website”). These Terms and Conditions govern your use of this Website and your purchase of any products, courses, or services from Cassie McCarthy, LICSW, Inc.

By accessing this Website, enrolling in a course, or purchasing a product, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website immediately.

1. Professional & Clinical Disclaimers

Not Medical or Mental Health Advice While Cassie McCarthy is a Licensed Independent Clinical Social Worker (LICSW), the content on this Website—including blog posts, courses, downloads, and videos—is for educational and informational purposes only.

  • Using this Website or purchasing a course does not establish a therapist-patient relationship.
  • The information provided is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified mental health provider with any questions you may have regarding a medical condition.

For Mental Health Professionals Our Continuing Education (CE) courses and clinical tools are designed for use by graduate-level mental health professionals.

  • Scope of Practice: Completion of our courses does not grant licensure or certification to practice. You are solely responsible for working within your legal scope of practice and ethical competency as defined by your state board.
  • No Supervision: These materials provide clinical frameworks and educational guidance; they do not constitute clinical supervision or case consultation.

2. Digital Products & Continuing Education (CE) Policies

License to Use When you purchase “The Trauma-Informed Intake Toolkit” or other digital products, you are granted a limited, personal, non-exclusive, non-transferable license.

  • Single User Only: Your login credentials and course materials are for your individual use only. Sharing logins, distributing course PDFs, or showing course videos to a group without an organizational license is a violation of this agreement and may result in immediate termination of access without refund.
  • Intellectual Property: All materials are the intellectual property of Cassie McCarthy, LICSW, Inc. You may not reproduce, resell, or repurpose these materials for your own commercial use.

Continuing Education (CE) Credits We are approved to offer a course by specific boards (e.g., ASWB ACE) as explicitly listed on our course sales pages and certificates.

  • Participant Responsibility: It is ultimately your responsibility to verify that your specific state licensing board accepts these credits. We do not guarantee acceptance by boards outside of the jurisdictions or organizations explicitly listed on our approvals.
  • Credit Verification: To receive CE credit, you must meet all attendance and completion requirements (e.g., completing the full course, passing the post-test, and submitting an evaluation) as mandated by our accrediting bodies.

3. Refund & Cancellation Policy

In compliance with ASWB ACE Standard 6.1 and NBCC Policy Section C.12, our refund and cancellation policies are as follows:

Digital Courses & Downloads Due to the immediate digital nature of these products, :

  • All sales of digital courses and downloadable resources are final. No refunds will be issued once access has been granted.

Live Workshops & Webinars

  • Cancellations by Us: In the unlikely event that we must cancel a live training, you will be issued a full refund. For asynchronous learners, a refund will be offered to students who enrolled in the course within three months of the course being discontinued. 

4. Grievance Policy

In compliance with ASWB ACE Standard 7.2 and NBCC requirements:

We are committed to conducting all activities in strict conformance with the ethical principles of the National Association of Social Workers (NASW) and ASWB. We prioritize fair and ethical treatment for all participants.

If you have a grievance or complaint regarding a course, facility, or instructor, please submit it in writing to: Email: Info@CassieMcCarthy.com Attn: Continuing Education Director

We will respond to all grievances in a timely and ethical manner. A copy of our full formal Grievance Policy is available upon request.

5. Accessibility Policy

In compliance with ASWB ACE Standard 2.4:

We are committed to making our learning environments accessible to all participants. If you require ADA accommodations (such as closed captioning, transcripts, or screen-reader-friendly materials), please contact us at Info@CassieMcCarthy.com at least 14 days prior to the start of a live event, or before purchasing a self-paced course, so we can ensure your needs are met.

6. User Conduct

This Website aims to create a safe, professional, and trauma-informed community.

  • Harassment: We have a zero-tolerance policy for harassment, hate speech, or bullying in our comments sections, community groups, or webinars.
  • Termination: We reserve the right to terminate your account and course access (without refund) if you violate these conduct standards or infringe upon our intellectual property rights.

7. External Links & Affiliate Disclosure

Our Website may contain links to third-party websites or resources, such as book recommendations on Amazon.

  • Affiliate Links: If we use affiliate links (where we earn a small commission on purchases), we will disclose this on the relevant page. We only recommend resources we professionally vet and trust.
  • No Endorsement: Links to external websites do not imply an endorsement of all content found there. We are not responsible for the privacy practices or content of third-party sites.

8. Limitation of Liability

To the fullest extent permitted by law, Cassie McCarthy, LICSW, Inc. shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of this Website or our products. You agree that your use of our resources is at your own risk and that you are solely responsible for your clinical decisions and personal well-being.

9. Digital Millennium Copyright Act (“DMCA”) Notice

If you believe your copyrighted work has been infringed upon on our Website, please send a written notification to our Copyright Agent:

Copyright Agent
Cassie McCarthy, LICSW
82 Tremont St
Salem, Massachusetts 01970 USA
Email: Info@CassieMcCarthy.com

Service Provider (Host): Bluehost

10. Contact Information

For questions regarding these Terms and Conditions, please contact us:

Cassie McCarthy, LICSW
82 Tremont St
Salem, Massachusetts 01970 USA

Email: Info@CassieMcCarthy.com

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